Price monitoring workflow
Pricing errors caught and corrected before they impact sales.
The starting point
Prices reached the storefront through a variety of systems and processes, so pricing errors were difficult to track or prevent proactively. Sometimes prices were too low and violated supplier agreements, other times they were so high no customer would ever make a purchase.
The work
We built a web app and workflow that watches price changes, flags the ones that look wrong against expected ranges and past values, and routes them to the right person to confirm or correct. Checks run regularly across the product catalog.
The outcome
Incorrect prices are caught and corrected before they cause an impact to sales, and the team has a record of what changed and when. Prices that would breach supplier agreements are flagged the same way, so the catalog stays within the terms the business has committed to.